Effective as of August 15, 2019
UserNurture, LLC d.b.a. UserNurture (“UserNurture”, “we”, “us”, or “our”) develops software for small businesses and software companies to deliver high quality, interactive training to their customers and employees.
UserNurture is not in the business of making money off of your data. Everything we collect is used exclusively to help us provide you with the best service possible.
Upon signing up for UserNurture we will ask for your First name, Last Name, Company name, and email address. This information is used to personalize your account and the training experience for your company. We commit to never sell or rent your personal information to third parties and we also won’t use your name or company in any marketing without your permission.
Payment Processing is handled by Stripe in UserNurture. We use stripe to manage your membership, keep records of your subscription payments as far as your card data is concerned we hold the last four digits of credit card and the expiration date.
We work with service providers like Amazon Web Services and similar organizations to provide us with information regarding traffic on the Services, including the features used when visiting the Services and to provide us with information regarding the use of the Services.
How do I close my account?
If you have an account and you wish to close your account with one of our Services, please contact us via email at [email protected], and we will remove your Personal Information and Profile, if applicable, from the active databases for the Service(s) you request. Please send your request using an e-mail account that you have registered with Primer under your name. You typically will receive a response to a request sent to this account within 2 business days of our receiving it.
How long does UserNurture keep my information?
Upon termination of your Account, Primer will take commercially reasonable steps to delete any Personal Information, excluding information relating to messages you sent to active users, from our live databases in a reasonable amount of time not to exceed ninety (90) days. You understand and agree that Primer may continue to have Personal Information in archive files or similar databases. You further agree that Primer has no obligation to delete aggregated or de-identified information. Primer may retain and use aggregated and de-identified information for any purpose consistent with laws and regulations.
How will UserNurture notify me of changes to this policy?
How can I contact UserNurture?